Frequently Asked Questions

I am interested in helping Project Night Night, but I have a few questions.

How do I get involved?
stuffed animals that you have or that you collect from friends and family.  For this program, you commit to filling a certain number of totes (10? 20?) with a new
blanket, new/like-new children' book, and new/like-new stuffed animals.  Then you donate the completed totes to a local shelter.  The totes cost $3.50 each (which
includes shipping to you) and are required for our program.

All of the directions are online at:  
http://www.projectnightnight.org/GetInvolved.html

Tote can be ordered online at:  http://www.projectnightnight.org/Totes.html

Can I be a drop location?
We prefer that folks do not set up collection boxes at major locations until they have run at least 3 Adopt a Night Night Package programs and receive approval
from our office.  Often the amount of donated items (especially stuffed animals) tends to get overwhelming.  Not all donations are usable, so you would then need
to find other charitable organizations to which to deliver the "sub par" product.  It is quite time consuming, so we would advise against this.

I want to have a Fundraiser for Project Night Night!  Is this ok?
Project Night Night is deeply appreciative of financial donations.  We often utilize these funds to help underwrite the cost of assembling and shipping Night Night
packages to children on our waiting list.  All monetary donations are tax deductible but must sent directly to Project Night Night if the donor would like a tax receipt.
Please collect checks (made payable to “Project Night Night”) or cash (clip a note with the donor’s name, address, and email) and mail them to our San Francisco
or Cleveland Office. Project Night Night will acknowledge each gift individually.  

Can I have a large product drive for Project Night Night?
Maybe!  Project Night Night has limited storage facilities.  Please contact a member of our staff prior to conducting a large-scale product drive.  We encourage any
product drives to be NEW product only.  Donors often get excited to purge their homes of used stuffed animals and books. As the organizer, it is critical that you sort
through items and donate only those that meet our product requirements (see http://www.projectnightnight.org/DonateItems.html).  Also, it is your responsibility to
find another organization to accept your sub-par product, otherwise, Project Night Night must pay our staff to sort and dispose of product that a homeless child
would not be proud to own.  Project Night Night cannot pick-up your donations as this takes us out of the office or the shelters we serve.  Long story short, we are
always in need of NEW product but let’s chat first!

Can I use your Logo?
Our Logo and approved photos are available to use on our website: http://www.projectnightnight.org/PrintableResources.html
You are welcome to use our Logo for small scale distribution (i.e. school flyers, invitations). Please drop us an email for approval on any large scale distribution or
print ads.


Adopt A Night Night Package Program Questions

How do I obtain the tote bags?
To participate in our Adopt a Night Night Package Program, please order your totes online at our Order Totes page http://www.projectnightnight.org/Totes.html
In the alternative, if you cannot pay online, email totes@ProjectNightNight.org with your name, address, phone number and quantity of tote bags needed.

How much do they cost?
The tote bags cost $3.50 each (which includes shipping costs). You may pay by credit card on the website, or we will include an invoice with payment instructions
with your tote bags. Please make checks payable to “Project Night Night.”

Why do you charge for tote bags?
Project Night Night requests a donation of $3.50 per bag to cover the cost of purchasing and shipping the tote bags to you. As a not-for-profit organization, Project
Night Night appreciates your contribution so that we can continue to allocate as many of our financial resources as possible to the homeless children whom we
serve.

When and how often do you ship?
Project Night Night ships once a week either via Fedex Ground or United States Postal Service.

What size is your tote bag?
The totes measures 15-1/2" x 15".

Do I need to pay before receiving my tote bags?
We would prefer you to pay in advance on our website.  However, if you cannot, we can mail an invoice with your tote bag shipment.

Order Totes Page:
 http://www.projectnightnight.org/Totes.html

What payment methods do you accept?
We accept cash, checks made payable to “Project Night Night” or credit cards through our website.

Can I get a bulk discount on totes?
Unfortunately, we can't really offer the bags at a discount.  If you live near our San Francisco, Twinsburg or Novi team members, you can avoid shipping charges
and make arrangements to pick-up the totes locally.  Please email totes@projectnightnight.org to make arrangements.

When will I get my totes?
Please expect your totes to arrive within 7-10 business days.  Please plan in advance to ensure the success of your project and to allow enough time for the
delivery of your totes bags. We do not accept additional funds to cover expedited shipping.

What should I do if I have not received my totes and it has been over 10 days?
Project Night Night tries to respond directly to every tote order. Please feel free to check in with Jessica (Jessica@projectnightnight.org) if you have not received
confirmation of your order or the totes haven’t arrived within 10 days.  Project Night Night often uses the United States Postal Service or Fedex’s email notification
systems for package tracking. Please check your email and track your package prior to contacting us.


Product Questions

What size should the blankets be?
We ask people to imagine a young child toting a blanket. Ideally, blankets should be “crib size” or smaller. The blanket needs to be compact enough to nestle
aside a stuffed animal and a book in our canvas tote bag. Frequent blanket dimensions on are 40x50 or 50x60, but we are happy to receive smaller blankets and
lovies.

Do you accept used blankets?
No. Project Night Night accepts only new baby blankets for sanitary reasons.  However, the blankets need not be purchased at a store.  Handmade blankets that
use new material (such as crocheted, quilted, knitted, no-sew fleece, etc.) are welcome.

Do you accept gently used stuffed animals and books?
Yes. Project Night Night does accept books and stuffed animals in “like-new condition.”  However, we do have stringent guidelines.  Please visit our website for
more information. All donated items should be top quality ("good enough to give as a gift").  Please remember, the children whom we serve rarely, if ever, receive
new items.  Our goal is for them to feel special and loved.  New product is the best way to ensure success.

http://www.projectnightnight.org/DonateItems.html

Can the blankets and stuffed animals be handmade?
Yes. Project Night Night is happy to receive handmade items!  There is nothing more special than an item that was especially made for a child with care. Please
take into consideration the type of yarn or materials used to create your blanket.  Soft and cuddly blankets are the most well received by children!

What are the size requirements for the stuffed animals?
The stuffed animals should be no larger than 18” in order to properly fit inside of our tote bag. The ideal stuffed animals would be “snuggle size”.  Please do not
use tiny stuffed animals.  It isn’t fair if some children receive full-sized stuffed animals while other receive only “mini” ones.

Can we include other items in our Night Night Packages?
This is up to you!  We know that the children recipients would appreciate any new items that fit into our night-time comfort theme!  Volunteers have included items
such as toothbrushes, toothpaste, or warm socks. This is not a requirement or an expectation.

How much should I spend on the contents of a Night Night Packages?
This is absolutely up to you!  If you have new and like-new items in your home, you are welcome to use them. If you prefer to purchase your items new, shop wisely
to get the most “bang for your buck!”

Do you have preferred vendors for product purchases?
Definitely check out our corporate citizenship page on our website for companies that have supported Project Night Night.  This being said, we do shop around!  
We hunt down post-holiday sales (bunnies are not only for Easter nor red blankets for Valentine’s Day). Another tip is to look in non-traditional places such as
drugstores, (i.e. Walgreens, CVS, Drugmart).  Also, we love the Kohl’s Cares for Kids line of products, which provides a top-quality book or stuffed animal for $5.00.

Are there any other restrictions?
Please no Beanie Babies or similar tiny friends.  No books or stuffed animals with battery compartments.  No stuffed animals that make noises --such as singing,
reciting prayers, etc.  No commemorative stuffed animals with years sewn on them.


Ready for Delivery! Shelter Questions

How do I find a shelter?
Project Night Night recommends visiting our website to view shelters we serve in your area (click on your state):

http://www.projectnightnight.org/Shelters.html

If you cannot find one or wish to serve a new shelter, The Housing and Urban Development website (www.hud.gov) is a good resource.  Still having trouble?  
Please contact Jessica@ProjectNightNight.org for assistance.

What do I say when I contact the shelter?
When you call a shelter, ask to speak with the children’s coordinator or the person in charge of donations. Please tell them that you have partnered with Project
Night Night and would like to donate X number of Night Night Packages to the children in their care.  If this is a new shelter relationship, you may need to explain
that each Night Night Package contains a new baby blanket, book, and stuffed animal for children ages zero to pre-teen.  Kindly obtain a complete shelter
address, contact name, and delivery hours to relay to Project Night Night.  Please email the information to Jessica@ProjectNightNight.org.

Once I have delivered my Night Night Packages, does the shelter receive ongoing support?
Yes!  Shelters are always welcome to request additional Night Night Packages directly from Project Night Night at any time. We suggest that you leave one of our
brochures with the shelter contact.

Can Project Night Night find the shelter for me?
If you are not comfortable finding a shelter, we are here to help. It is our recommendation that you speak with the shelter in order to assist in the coordination and
delivery of your Night Night Packages.  If you need assistance, please contact Jessica@ProjectNightNight.org.

Do I need to call the shelter if I am selecting one from your list?
Yes please. Project Night Night has the pleasure of working with thousands of volunteers each year.  To avoid overlapping deliveries, we recommend that you
contact the shelter to ensure that they can accept your Night Night Package donation.  The shelter will help determine the number of Night Night Packages that
they can accept and provide ideal delivery days and times.